Patient Activation

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In Solihull we are piloting an approach called Patient Activation. It is part of NHS England’s Self-care support programme, helping people with long term conditions to feel more in charge of their health and care. Patient Activation describes the knowledge, skills and confidence a person has in managing their own health and care. Understanding these levels can help you to tailor the amount and type of support you provide to your patients and service users.

NEW Patient Activation workshop, Friday 17 March

Do you have patients or service users who:

  • Are hard to engage with?
  • Are struggling to manage their own care?
  • Do not follow through on their care plans?
  • Are completely overwhelmed?

If you've answered yes, then book a place on our Patient Activation workshop and find out how this approach could help you.   You'll learn more about Patient Activation and how it can help you to work with people who are disengaged.

The guest speaker at our workshop is Caroline Poole, Strategic Lead for Long-Term Conditions at Pennine Care NHS Foundation Trust, where Patient Activation is an established way of working. Caroline will be sharing her experiences of Patient Activation, how it supports person-centred care and how it helps clinicians to work more effectively with service users and patients.

The workshop takes place on Friday 17 March, at The Renewal Conference Centre, Lode Lane. There will be a session at 9.30-12.00pm, which will then be repeated at1.30pm-4.00pm.

We welcome colleagues from primary care, acute care, community care, local authority including Adult Social Care, voluntary sector working in an environment with patients with long term conditions.

Click here to book your place

For more information about the Patient Activation project please contact Kate Millichip This email address is being protected from spambots. You need JavaScript enabled to view it. or 07734 777 207.

New Integrated Community Teams for Solihull

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Integrated Community Teams have been introduced in Solihull. This is enabling staff to work together more effectively and efficiently across organisational boundaries so that patients and service users get the care and support they need, when and where they need it.

The aim is to meet the health, social and emotional needs of patients, whilst also helping them to be as independent as possible, reducing avoidable admissions to hospital and care homes.

There are two phases to the project.

Phase 1: launched on 1 July 2015 is focusing on restructuring community nursing. Community matrons have been brought together with community nurses and staff from the Single Point of Access (SPA) service to form integrated community teams. There are six teams in total, 2 within each of three areas of the borough: Shirley, Central and Rural Solihull, and North Solihull, and each one linked to a number of GP practices.

They deliver community nursing services to patients in their own home, including people who are at the end of their life. They also provide a rapid response (within 2 hours) to provide urgent care and support to those at immediate risk of an admission to hospital.

Phase 2: Further work is now being done to integrate community nursing, primary care, social care, mental health and other services.

For more information please email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Commitment of people working across the health and care system: Clinical and Professional Summits

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ICASS | Transformation summit from Media Hub on Vimeo.

Transforming Solihull Hospital

In July a group of 30 colleagues met to discuss the vision for Solihull Hospital and design a new system of care fit for the future.  Andrew Foster, interim Chief Executive of Heart of England NHS Foundation Trust, and Dr Mark Temple, Future Hospitals lead from the Royal College of Physicians, were the key note speakers. 

Using a scenario in which an earthquake had destroyed much of Solihull Hospital, teams spent the day developing designs to show how we could provide care across the borough without using the hospital.  There was a clear consensus that the current hospital based delivery of care was not the best option either in terms of meeting the needs of the population of Solihull or in terms of sustainability.   There was a call to create our own ‘earthquake’ and deliver a care system fit for the future.

As part of the ICASS programme we are running a series of Clinical and Professional Summits. These events bring together health and care colleagues, by invitation, to discuss a particular aspect of integrated care.

Admission Avoidance
Over 40 delegates attended our second Clinical and Professional Summit in February to discuss how we can improve outcomes and reduce unnecessary hospital admissions for our older population.

Key note speaker Professor Ian Philp, former Elderly Care Tsar and local Silhilian, told delegates that Solihull could be the UK's leading centre of care for older people and that the target of reducing hospital admissions by 20 a week could be achieved by working together.

Watch highlights of the summit here 

Admission Avoidance from Media Hub on Vimeo.


Dr Sam Everington and the Art of the Possible

Read the article about Dr Sam Everington's visit to Solihull

To find out more about our Clinical and Professional Summits, please email the ICASS team at This email address is being protected from spambots. You need JavaScript enabled to view it.

Solihull Together

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Through our Solihull Together for Better Lives programme, we have already started working on three key areas which support Solihull's older population, particularly those who are frail or living with dementia.

In this section, you'll learn about what we've already achieved, what we are working on now and in the future, and also what inspires us. There is so much good work going on by staff and members of our communities that are helping to keep people happy, healthy and independent - and improve care when they need it.

We’ll be bringing more information to this section as plans develop, including videos of our programme leads talking about what’s coming up and how we’ll better people’s lives as a result.

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