In Solihull we are piloting an approach called Patient Activation. It is part of NHS England’s self-care support programme, helping people with long term conditions like diabetes and asthma to feel more in charge of their health and care.
This is a five year programme and we are at a very early stage in Solihull. We are currently working with a small group of professionals, service users and patients to test out the approach. We will be sharing learning about the project as it progresses. Read the story so far to find out more.
The story so far
We held the first Activating Solihull workshop in March 2017 to start raising awareness and recruit our pathfinder sites for the project. Here are the video highlights from the workshop.
And this is what people said about the workshop:
Great initiative. I’ll be fully supporting this in my practice.
Focus on person-centred is the most important thing.
Love that this is driven from a patient-centred point of view.
At the second workshop with pathfinders on 6th June we started to look at a local Activating Solihull toolkit.
What is Patient Activation?
Patient Activation describes the knowledge, skills and confidence a person has in managing their own health and care. Understanding these levels can help you to tailor the amount and type of support you provide to your patients and service users.
Watch this video to find out how Sheffield GP, Dr Ollie Hart, is using patient activation or read on below
What do the different levels of activation mean?
People who have low levels of activation are less likely to play an active role in staying healthy. They are less likely to seek help when they need it, less likely to follow professional advice or to manage their health when they are no longer being treated. Their lack of confidence and their experience of failing to manage their health often means that they prefer not to think about it.
People with low activation levels are more likely to attend accident and emergency departments, to be hospitalised or to be re-admitted to hospital after being discharged.
When people are supported to be more activated they benefit from better health and care outcomes, improved experiences of care and fewer unplanned care admissions.
How do you measure Patient Activation?
As part of the NHS England programme, we have access to 45,000 licenses to use a tool called the Patient Activation Measure or PAM. The Patient Activation Measure (PAM) is a validated, commercially licenced tool. It helps to measure the spectrum of people’s skills, knowledge and confidence and captures the extent to which they feel engaged and confident in taking care of their condition.
Individuals are asked to complete a short survey and based on their responses, they receive a PAM score (between 0 and 100). The resulting score places the individual at one of four levels of activation, each of which reveals insight into a range of health-related characteristics, including behaviours and outcomes.
PAM downloadable materials