What we’re working on at the moment

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Right now, Solihull Together for Better Lives in achieving change, driven by all our partners' desires to improve health and social care for Solihull people. Here are some of our current programmes:

Local Area Co-ordination

Solihull is the first area in the West Midlands to introduce an approach called Local Area Coordination. Recruited with the involvement of local residents five Local Area Co-ordinators in Olton, Lyndon, Shirley East, Smith’s Wood and Kingshurst are providing advice, information, and support to people of all ages and their families and carers. They are also building longer term relationships with people who may be facing complex life situations.

You can read more here. Or, meet Nick Darwen - Solihull Council's Local Area Coordination manager, who explains what the approach is all about.

Care Navigation

Care Navigators support people to find their way through our local health and social care system and access the right services at the right time, rather than at the point of crisis. Care Navigators are based at GP surgeries in Solihull and work with patients who are referred to them, carrying out a holistic assessment, providing appropriate support and signposting before discharging the patient.

Meet some of our Care Navigators and see how they're making a big difference to people's care planning. Or, read about our current Care Navigator pilot, run with Age UK Solihull.

Integrated Decision Hub

This project is at an early stage. The aim is for the hub to be the interface between health and care professionals and the services and support they need to access on behalf of the people they care for. The hub will simplify, and remove duplication within, the health and care system and it will mean better communication between the professionals involved in someone’s care. Read more.

Integrated Community Teams

This project sees diverse teams of health and social care professionals coming together, working as a single team to provide the most seamless care possible. Read more.

Patient Activation

Patient Activation is a way of measuring the knowledge, skills and confidence a person has to manage their own health and care. By focussing on someone’s level of activation, we can target support which is more appropriate and effective, leading to better health outcomes, improved experiences of care and few unplanned care admissions.

Solihull has successfully bid to be part of a national 5-year project on Patient Activation. Our local project will focus on people with long-term conditions, supporting them to manage and make decisions about their own health and wellbeing. Read more and get involved with this work.

Commitment of people working across the health and care system

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We continue to be inspired by the energy, enthusiasm and passion of our staff - those working across health and social care in Solihull - in how they are embracing change that improves care for Solihull people.

Links to follow.

What we’re inspired by

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Independently from the NHS, council and other public bodies, our communities across Solihull are leading improvements that improve health, happiness and independence for people right across Solihull.

Each year, we recognise and celebrate these achievements at our ST4BL awards ceremony. You can read about our winners from the 2016 and 2015 awards below, and also read about the work of our own staff:

What we’ve achieved

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We're proud to have achieved improvements to the way Solihull's health and social care partners are delivering care to local people. Here's what has been achieved as a result of partners coming together, uniting under a single vision:

Community Advice Hubs

Solihull’s two Community Advice Hubs, based at Chelmsley Wood library and The Core, are the places to go for face to face information, advice and support. Run by Age UK Solihull, the Hubs bring together expertise from local voluntary organisations. They offer support and advice to residents on a wide range of topics, including independent living, benefits and grants, support for carers and mental health issues.

Our two hubs are:

  • Community Advice Hub (north) Chelmsley Wood Library, 10 West Mall, Chelmsley Wood Shopping Centre B37 5TN
  • Community Advice Hub (south) The Core, Homer Road, Solihull B91 3RG

Read more on the MyLife portal. Or, read about the hubs' first birthday celebrations. More information is also available on page 12 of Solihull Council's 'Your Solihull' autumn 2016 edition.

Better Living Centre

The Better Living Centre, based on the Elmdon Trading Estate, offers four services under one roof:

  • Community equipment and wheelchair service
  • Occupational therapy
  • Assistive Technology and Useful Gadgets
  • Solihull Community Housing’s Safe and Sound service

Staff at the Better Living Centre offer free, impartial advice about independent living and provide demonstrations of useful gadgets, adaptations and equipment.


  • Unit 4, Elmdon Trading Estate, Bickenhill Lane, Solihull B37 7HE Link for more information:

More information is available on the MyLife portal. Experience the Better Living Centre at this link.

Solihull MyLife

Solihull MyLife is a website managed by Solihull Council which provides comprehensive advice and information on local services available to help residents live a healthy, happy and independent life. 

Visit the portal now: https://solihull.mylifeportal.co.uk.

Urgent Care Centre

Solihull Hospital is continuing its journey to having a full Urgent Care Centre on site. The Urgent Primary Care service provides an urgent ‘see and treat’ service for patients with minor illnesses. This service is for patients without a prior booked appointment. The Booked Primary Care service is for patients who have had an appointment booked for them, either via 111, their GP out-of-hours service or in some instances at the Urgent Primary Care service.


  • Solihull Hospital, Lode Lane Solihull B91 2JL

Read more about the centre.


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