Tracey Moorby, Solihull Community Housing – Safe and Sound - Winner: Chairman's Award

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Safe and Sound is a service for older or vulnerable people. It provides support which makes it possible for them to live independently in their homes.  It is run on behalf of Solihull Council and carried out by Solihull Community Housing.

The service is provided to around 2000 homes, whether a private owner or council tenant. It includes helping to reduce isolation, developing independent living skills and enhancing the quality of life for residents and their carers. The aim of the service is to give residents the opportunity to enjoy their home, environment and to be part of a community. 

The scheme is recognised as more than a housing organisation, taking a holistic approach to what it does - taking into account the wellbeing of a person as well as their environment.

Tracey Moorby, (Supported Housing Development Manager) on behalf of Solihull Community Housing said: 

“For us, Safe and Sound, is more than just a housing service - it’s about not looking at people in terms of numbers, but in terms of their needs as individuals and listening to what they want. We think about each person who uses our service and take a holistic view of their needs. 

“Working with organisations such as Solihull Council and Solihull Clinical Commissioning Group, we also enable people to feel they can make decisions that work best for them.  We speak to, listen to, and understand people. No decision is taken in isolation. We look at the whole environment so people can be independent in old age and live happier healthier lives. Lots of elderly people are fiercely independent and we want them to retain that, with the addition that there is support and help for them from Safe and Sound when they need it.

“As well as the practical things, such as the home hazard assessment service and a range of devices and gadgets that will help raise the alarm if a person is in difficulty, we also provide people with the skills to enable them to find solutions for their situations.  This approach has helped our residents in more ways than just housing needs, they feel empowered, and it’s this type of feeling that helps in terms of people’s overall wellbeing.

“Winning the Chairman's Award helped to recognise our work throughout the borough and was a proud moment for all the team: we’re delighted. Winning this award has already had a positive knock-on effect, helping us achieve successful funding for us to develop more innovative ways to support people in their home.”

Solihull Community Housing's Safe and Sound Team were also finalists in the Care Team of the Year award. 

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