Molly has dementia and lives on her own in Solihull.
The former teacher values her independence highly and has lived in her three-bedroomed house for more than 40 years.
However, the 70-year-old has no short term memory or sense of risk, and is prone to wandering.
This means she could walk out of her flat at any time and is therefore very vulnerable to falls and other potential hazards.
Molly has limited family support to check on her health and welfare, and had become isolated, making it increasingly likely that she would need to go into residential care.
This all changed when she had a short stay in Solihull Hospital following a fall several months ago.
Staff at the hospital recognised that she needed support at home before she could return safely, and referred her to Solihull Community Housing’s free Home Hazard Assessment service, which supports older or vulnerable Solihull people to live independently at home.
This support service is an example of the work of Solihull – Together for Better Lives, a partnership of local health and social care organisations that have put in place a programme, called Integrated Care and Support in Solihull (ICASS), to improve health and social care for older people.
The service team installed telecare sensors to alert the housing group’s monitoring centre if Molly leaves her door open, walks out of the flat or has another fall. Should this happen, staff attend her home in a 24/7 rapid response service if they can’t contact her immediately.
The team also tackled a number of trip hazards at the flat, including levelling uneven, loose slabs at the front entrance; installing grab rails outside the property; and rectifying an electrical problem that had caused light bulbs to fail.
In addition, they steam cleaned the carpets after finding out that Molly was becoming distressed by blood stains in the hallway, which had been caused by previous falls.
Now, Molly feels comfortable and safe at home. She has more control over her decisions and is fully involved in her day to day care.
Steve Boyd, Solihull Community Housing’s Chief Executive, said: “It’s great that Molly is safe and well at home, thanks to our team working in partnership with Solihull Council and Solihull Clinical Commissioning Group.
“We’re continuing to help her to stay independent. We call her every week to check how she’s getting on, to make sure she’s safe and well.”